A K P A G E R

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Refund Policy

Effective Date: 31 May 2025

Last Updated: 31 May 2025

At Your Company Name, we take pride in offering premium services in Web Design, Graphic Design, SEO, Digital Marketing, Content Marketing, Branding, and other creative areas. Your satisfaction is our priority, and we have established a transparent refund policy to ensure fairness for both parties.

Eligibility for Refund

Refunds may be issued under the following conditions:

  • The project was not started as per the mutually agreed timeline.
  • Deliverables do not match the agreed-upon scope or specifications.
  • Double payment or incorrect billing occurred.
  • You canceled the service before the project entered the execution phase.
  • All refund requests must be made within 10 days of purchase or delivery.

Non-Refundable Circumstances

We do not offer refunds in the following scenarios:

  • Client changes their mind after the service has been initiated.
  • Delays caused by incomplete or delayed inputs from the client.
  • Work has already been completed, delivered, or approved.
  • Subscription-based or recurring services for a completed month.

How to Apply for a Refund

To request a refund:

  • Email us at Your Email with the subject line: Refund Request – [Your Service Name].
  • Include details like order number, service type, payment receipt, and your concern.
  • Our billing team will review and respond within 5 business days.
  • Approved refunds will be processed within 7–10 working days to your original payment method.

Proportional Refunds

In ongoing or multi-phase projects, we may consider partial refunds depending on:

  • The amount of work completed
  • Time and resources already invested
  • Agreements stated in the initial contract

Each case will be individually reviewed for fairness.

Third-Party Limitations

If your project involved external purchases like premium plugins, third-party software, or domain/hosting fees, such charges are non-refundable under our policy.

Dispute Resolution

We encourage open communication. Please contact us to resolve any concerns before initiating chargebacks or complaints through your payment provider.

Policy Modifications

We reserve the right to update this policy periodically. Changes will be reflected on this page with the “Last Updated” date.

Contact Details

📧 Your Email
🌐 Your Company Name Website